Privacy Policy

Trejji values your privacy. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have when using Trejji.

Last updated: April 9, 2026

Information We Collect

We collect information you provide directly, information created through your use of Trejji, and certain technical information about how you access the platform.

Account Information

  • Your username, email address, encrypted password, and account preferences.
  • Profile information you choose to provide, such as a display name, bio, location, or avatar.

Content and Activity

  • Listings, photos, descriptions, wish lists, offers, messages, comments, and other content you create.
  • Information about trades, barter sessions, credits, and interactions with other users.
  • Reports, support requests, and communication with Trejji.

Automatically Collected Information

  • Your IP address, browser type, device type, operating system, and referring pages.
  • Usage information such as pages visited, searches performed, time spent on the platform, and actions taken.
  • Approximate location information based on your IP address or the location you choose to provide.

Public and Private Information

Certain information on Trejji is visible to other users. This may include your username, profile information you choose to make public, listings, item photos, comments, wish lists, ratings, and other public activity on the platform.

Private messages, trade offers, email addresses, payment-related records, account settings, and other non-public information are only visible to you, the users directly involved in a trade or conversation, and Trejji administrators when necessary to operate the platform, investigate abuse, respond to support requests, or comply with the law.

Trejji staff cannot view your password. Passwords are stored in encrypted form and are not readable by Trejji.

How We Use Information

Operate Trejji

We use your information to create accounts, display listings, process trades, manage credits, send notifications, and provide the features of the platform.

Improve Matching

We may use your listings, searches, wish lists, and activity to improve trade recommendations, matching, and search results.

Keep the Platform Safe

We may review information and activity to help prevent fraud, spam, scams, abuse, rule violations, unauthorized access, or other harmful activity.

Cookies and Session Data

Trejji uses cookies, session tokens, and similar technologies to keep you signed in, remember your preferences, protect your account, and improve the performance of the platform.

You may be able to control cookies through your browser settings. However, disabling cookies may prevent some features of Trejji from working correctly.

Payment Processing

Purchases, credits, and payment transactions on Trejji are processed by :contentReference[oaicite:0]{index=0}.

Trejji does not store your full payment card number or security code. Payment information is provided directly to Stripe and is subject to Stripe’s own privacy and security practices.

When We Share Information

Trejji does not sell your personal information.

We may share limited information in the following situations:

  • With service providers that help operate Trejji, such as hosting, email delivery, payment processing, analytics, or fraud prevention.
  • When necessary to complete a trade or interaction between users.
  • When required by law, subpoena, court order, or other legal process.
  • To investigate fraud, abuse, security issues, or violations of our Terms of Service.
  • As part of a merger, sale, transfer, or reorganization of Trejji.

Your Rights and Choices

  • You may review and update your account information at any time.
  • You may choose whether to receive optional emails and notifications.
  • You may delete listings, messages, and certain information you have posted.
  • You may request deletion of your account and personal information by contacting Trejji.
  • You may request a copy of the personal information associated with your account.

Data Retention

We keep your information for as long as necessary to operate Trejji, comply with legal obligations, resolve disputes, enforce our policies, and maintain the safety and integrity of the platform. Some information may remain in backups or records for a limited time after an account is deleted.

Children's Privacy

Trejji is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will take steps to remove it.

Changes to This Privacy Policy

Trejji may update this Privacy Policy from time to time. When we make significant changes, we will update the date at the top of this page and may provide additional notice through the platform or by email.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Trejji.

Contact Trejji